My Dealer In Corvallis Closed: What Do I Do?

March 2nd, 2010 by plum23

My Dealer Closed: What Do I Do? New car dealership closings are all over the news. Nearly 800 Chrysler dealerships canceled. About 1,100 GM dealers’ contracts will not be renewed after October 2010. And record numbers are just shutting down because they aren’t selling enough cars and trucks to stay in business.

It’s estimated that some 40,000 dealership service bays could be taken out of service in the next year or so.

Of course, this is a tragedy for those who work at our local Corvallis dealerships and the owners that risk losing much of their life’s work. Our Corvallis communities will lose some of our best corporate citizens. Think of all the youth sports team, service clubs and Corvallis community events that have been sponsored by our local new car dealers.

One question we hear a lot at AutoNetTV is, ‘Who will service my car?’ Corvallis folks are concerned that they will not get the care and attention they need. They’re wondering where they will find trained technicians in the Corvallis area. Will they be able to get quality replacement parts for their vehicles?

Fortunately, the Corvallis automotive aftermarket is ready to fill the need. As one of over 200,000 independent service and repair facilities in North America, Ken’s Car Care is here to help. Ken’s Car Care has been the backbone of the automotive service and repair industry for Corvallis and will continue to provide this vital role.

My Dealer Closed: What Do I Do? Ken’s Car Care has the latest diagnostic and repair equipment, access to parts and repair databases, and a commitment to the highest standards of technician training. The reality is that our independent service center in Corvallis is ready to service all your vehicle’s needs – and we always have been. We don’t have to ’step up’ to the task – we’re ready now.

Many consumers in Corvallis have known this about the local Corvallis independent service and repair industry and have used it for all their non-warranty work. And they have enjoyed greater convenience and have saved quite a bit of money along the way: The average independent service and repair center in Corvallis costs 34% less than the dealership.

And of course, Ken’s Car Care has access to the very same replacement parts as the dealership as well as a selection of superior parts for greater reliability and enhanced performance. And we can source parts that may help with a tight budget as well.

So in the midst of uncertainty surrounding dealership closings, know you can turn to your local Corvallis independent service center to take care of your family’s safety and to keep your vehicles performing well. You’ll save some money too. And that’s good news in these times.

Ken’s Car Care
1419 NW 9th St
Corvallis, OR 97330
541-757-7511

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Check Engine Light

February 26th, 2010 by plum23

Did you know that today’s cars carry more computer power than the Apollo 121 Lunar Module that landed on the moon in 1969? New cars have as many as 12 networked computers and over five miles (eight kilometers) of wiring. In fact, for the last decade or so, computers have been controlling about 85% of your vehicle’s functions.

Cars have sensors for manifold air temperature, coolant temperature, manifold air pressure, airflow, throttle position, vehicle speed and oxygen content. All of this electronic wizardry is pretty complicated. So how do you know when there is a problem?

It’s simple – the Check Engine light comes on. The computer monitors all the sensors and uses that information to decide what to adjust such as the fuel mix, spark timing and idle speed. In addition, the computer monitors its own circuits. When it finds a fault, it turns on the Check Engine light and stores a trouble code in the computer.

It can be pretty disturbing when the Check Engine light comes on. We wonder just how urgent it is. Generally speaking, it is not critical like a temperature or oil pressure light. When you get one of those it means STOP NOW! When the Check Engine light shows up, you should get to your Independence automotive service center to find out what the matter is as soon as possible.

Since 1996, there has been a strong emissions control component to the Check Engine diagnostic. But if your Check Engine light flashes on and off, you know that it is more urgent and you need to get it checked immediately to prevent damage. You should slow down and avoid towing or heavy loads until you can get it checked out.

The automotive technicians at Ken’s Car Care have special diagnostic equipment that will retrieve the trouble code from the computer and help determine what is wrong. From there, they can fix it and get you back on the road.

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Getting Your Car Serviced in the Real World of Corvallis

February 13th, 2010 by plum23

We get a lot of questions about servicing your car at AutoNetTV. One that we get asked the most is: Do you have to take your car to the nearest Corvallis dealer for service and repair? We’ve all asked ourselves that at one time or another. Of course, any new car dealer in Corvallis would like to have your service business, but there are a lot of reasons to turn to the automotive aftermarket for routine maintenance services as well as repairs.

First, let’s get some terms straight. New car dealers and manufacturers are referred to as Original Equipment – or OE providers. Everybody else is in the automotive Aftermarket. That includes auto parts stores, quick lubes, tire and service, and repair centers.

It’s important to know how the automotive industry works. Most car manufacturers don’t actually make their own parts and none of them make all of the parts they use. Instead, there are over 5,000 manufacturers that make the parts used to build new cars as well as to repair used cars.

We get a little steamed when a new car dealer pushes the myth that you need to go to them to get “genuine parts”. The fact is that your independent service center (Ken’s Car Care) can install the exact same original equipment parts from the same parts manufacturer that supplies the dealer.

One of the advantages of the aftermarket is that they’re free to innovate and improve. The aftermarket is quick to step in and fix design problems in Original Equipment parts. They’re also able to improve on reliability and performance.

When you use your independent aftermarket service center you’ll get parts that meet or exceed manufacturers’ specifications. You‘ll also have the freedom to choose replacement parts that meet your budget, improve performance or are the same as what the factory uses.

This freedom of choice is protected by law. You’re not required to use the dealership for service or to use the manufacturer’s brand of parts or fluids in order to maintain your vehicle warranty. Your local service center knows what products are recommended for your vehicle and can help keep you safely and economically on the road.

It’s like when you go to the hairdresser. They have a wide range of products you can choose from. You can buy something that’s less expensive when your budget’s tight, or kick it up a notch if you want. That’s the freedom of choice you get in the Corvallis, OR automotive aftermarket.

Some new car dealerships lead you to believe that only their technicians are able to properly service or repair your make of vehicle. That may be true if you drive a Ferrari, but for the rest of us, the training our local Corvallis, OR technicians receive is transferable to our cars.

Your Corvallis, OR service center invests heavily in training its technicians and in making sure that they have all of the high tech diagnostic and service equipment to take good care of you. Hey, we live in the information age – aftermarket service centers have access to the latest specifications, problem reports and repair solutions for your vehicle.

Like your hairdresser – she probably knows you. She knows your personality, all about your family, and maybe even a few secrets. Your Corvallis, OR automotive technician should also know you, and your car. You can’t underestimate the value of that relationship.

Your vehicles are a big investment and you rely on them so much. You have to have someone you can trust to take care of you. Ken’s Car Care can get the right parts, has the training to fix your vehicle and has a very strong commitment to your satisfaction. And for most of us, they’re more conveniently located and can usually perform maintenance services with less wait and hassle.

Now if your car needs a repair that’s covered under its new vehicle warranty, you’ll want to visit the dealership. But for everything else, consider your local aftermarket service center. Options, freedom, convenience – and with labor rates that are nearly 20% lower than the dealership – why go anywhere else?

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Transmission Care In Corvallis OR

February 9th, 2010 by plum23

Call Ken’s Car Care to make an appointment to check your transmission in Corvallis.
1419 NW 9th St
Corvallis, OR 97330
541-757-7511

Do you have any plans around Corvallis OR for the weekend? Maybe you and some friends and are taking the boat up to the lake. Maybe you’ll be having a lot of fun water skiing and doing a little fishing.

You got the boat all ready. It’s all gassed up. You packed lots of snacks and the cooler’s stocked – ready to go.

How about your tow vehicle? It has plenty of gas and you’ve even vacuumed it out, but is your auto maintenance up to date?

Stop and think. You’ll have some heavy traffic on your way out of town. Hilly terrain as you get to the lake. Some dirt roads – and it may be hot weather. And all the time you’re going to be towing around several thousand extra pounds.

That all adds up a lot of severe strain on your engine, brakes and transmission. Your transmission’s going to be working overtime, spending more time in lower gears. The internal transmission temperature is going to be much higher than normal. What’s a fun little blast to the lake for you is really severe duty for your transmission.

It’s important that you have enough transmission fluid. If you’re running low, the transmission will run to hot and won’t have the protection it needs to cope with the added stress of towing.

And if it’s time for a transmission service, you really should have it done at Ken’s Car Care before your trip. Transmission fluid breaks down and gets dirty over time. Whether you have an automatic or manual transmission, you need to have it serviced on schedule to make sure it runs efficiently.

Automatic transmissions contain a maze of passages that the fluid has to pass through to keep it shifting smoothly. If you neglect transmission service, the passages can get clogged up and you start to have problems. Neglect your transmission for too long, and it can fail. Believe us – you don’t want to pay for a major transmission repair.

You know, most of us in Corvallis OR do a lot of our driving under severe conditions. Towing or hauling a big load is obvious, but there are lots of other things that constitute severe driving conditions. Things like short trips or driving in very hot or very cold weather. Also, dusty roads, city driving around Corvallis, and basically any driving that’s not at highway speeds or under ideal conditions is severe driving. We all need to think about whether or not we need to follow the severe service schedule.

So, consider going in for a full service oil change before you leave for the lake to make sure everything has been looked at. Ask for a trip inspection while you’re at it. Your Corvallis OR service technician at Ken’s Car Care can check your belts and hoses and let you know if your brakes are in good shape.

Don’t forget the sunscreen. And to thank your Corvallis service technician, how about bringing him back a nice trout?

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Fuel System Cleaning to Improve Performance in Corvallis, OR

February 3rd, 2010 by plum23

All modern vehicles come with fuel injection systems, so it’s a topic we all need to know something about. All new cars and trucks sold in Corvallis, OR over the last 30 years or so have come with fuel injection systems.

The fuel injector is a valve that delivers the gas or diesel fuel to the right place, in the right amount, at the right time; to be mixed with air and burned in the engine.

So how many fuel injectors does your car have? There’s one for each cylinder. So four, six or eight for most folks in Corvallis, OR. Some vehicles have 10 or 12 cylinders. The engine control computer makes adjustments to the fuel injector as it monitors the engine and other sensors. Fuel injectors are a pretty sophisticated part.

Ken’s Car Care can help you with a fuel injector cleaning service. What’s the benefit? In order to work right, the fuel injectors have to deliver the fuel at a precise pressure at a very precise time. The fuel needs to be sprayed in a particular pattern as determined by the engine design.

Over time, varnish can start to build up in the fuel injectors, effecting the pressure, pattern and timing of the fuel charge. The result is that the fuel doesn’t get burned as efficiently as it could. That robs performance and wastes fuel.

What about dirty fuel – how does that affect the fuel injectors? The fuel injectors are the last stop in the fuel system. It starts at the fuel tank. Frankly, the best way to keep your fuel injectors working well is to use high quality fuel. Its real tempting to shop for bargains with fuel prices as high as they are, but major brands in the Corvallis, OR area have better detergents and additives and deliver consistent quality.

What about a good fuel filter? The fuel filter is the next device in the fuel system. Its job is to filter out the dirt and rust that collect in the fuel tank. If it’s clogged up, the dirt will bypass the filter and head upstream to the fuel injectors.

It’s important to replace the fuel filter when your manufacturer recommends it. That’s part of a comprehensive fuel system cleaning.

There are different kinds of fuel injection systems. Port fuel injection systems, the kind most gasoline engines have, operate at 60 pounds per square inch. The injectors for the new gas direct injection engines we’re starting to see require 10 to 30 times as much pressure. And some diesel engines for passenger vehicles have injectors that operate at 30,000 pounds or more per square inch. There’s no room for dirt and gum in a precision part like that.

There are a lot of good products available in Corvallis, OR that can clean fuel injectors. They’re best used to prevent fouling in the fuel injectors. Many can’t clean a seriously gummed up injector – that requires a professional deep cleaning. But putting the cleaner in the fuel tank after you’ve had Ken’s Car Care take a look at your fuel system will help keep it clean. Be sure to read the label for directions.

Give us a call if you think your sedan may be ready for a fuel injector cleaning.

Manager: Ken Plum
Ken’s Car Care
1419 NW 9th St
Corvallis, OR 97330
541-757-7511

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Serpentine Belt Replacement

January 29th, 2010 by plum23

Don’t you hate it when you hear that squeal from under the hood? It usually means there is a problem with the serpentine belt. The serpentine belt powers a lot of engine accessories. It runs the alternator-which charges the battery, the water pump-which cools the engine, the air conditioning and the power steering pump. All pretty important parts. It is called a serpentine belt because it snakes around a bunch of engine components.

Serpentine belts are especially tough. They can last for years and go for tens of thousands of miles. But, with time they wear out. If your belt breaks while you are driving, everything will come to a halt within minutes. You have to stop the car or it will overheat, potentially causing major engine damage. And it probably won’t be at a convenient time or place. You might even need to get your car towed to a Independence automotive service center. That is why manufacturers recommend a belt replacement on schedule. You really should get it done on schedule because a belt failure will definitely take you off the road.

If you hear a squeal when accelerating or a slow, slapping sound at idle, you should have your serpentine belt looked at. Your service technician will visually inspect your belt to see if it needs to be changed sooner than scheduled. If the belt has more than three or four cracks an inch, has deep cracks that penetrate half the depth of the belt, is frayed, is missing pieces or has a shiny glazed look, it needs to be replaced regardless of age or mileage.

Serpentine belt replacement is relatively inexpensive, especially compared with the cost and inconvenience of being stranded or getting a disabled vehicle to a service center for repairs. An ounce of prevention is worth a pound of cure. To schedule a belt inspection, call Ken’s Car Care at 541-757-7511. We are located in Corvallis at 1419 NW 9th St.

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Service Intervals for High Mileage Vehicles in Corvallis OR

January 20th, 2010 by plum23

Nowadays, everyone in Corvallis, OR is paying more at the gas pump. For some families in the greater Independence area, it adds up to several hundred dollars every month. That’s got to come out of the budget somewhere. Throughout North America, people are putting off buying a new car. They plan on keeping their old vehicle for a year or two longer than before.

Even now, 2/3 of the personal vehicles on our local Corvallis, OR roads have over 75,000 miles on them. The average age of vehicles is over nine years. And most people in Independence can’t afford to be stranded or inconvenienced by a break down. So following a regular maintenance schedule, like our personal diet and exercise plans, is actually critical to preserving your investment.

Knowing what to do for a higher-mileage vehicle can be challenging because many owners’ manuals don’t publish service intervals after 60,000 miles. It just means that you need to be better at keeping records and planning your preventive maintenance.

You can start by figuring that services with a recommended interval should still be performed on that interval, even after you’re past the tables in your service manual. For example, a service might be recommended every 15,000 miles. Well, just keep doing it every 15,000 miles for as long as you have your car.

Now higher mileage engines operate under more stress. Some experts suggest that the severe service schedule is more appropriate and that routine service should be performed at shorter intervals. Check with your owners’ manual or service advisor at Ken’s Car Care to see if the severe service schedule is right for your vehicle.

And keeping up with your full-service oil change schedule is important for a couple of reasons. First, older engines have had more time to build up oil sludge. Skipping an oil change here and there can really compound the problem for your sedan.

The second benefit is that your other fluids are routinely checked and topped off. Power steering fluid, brake fluid, coolant and transmission fluid can be kept at optimal levels even though the older seals and gaskets are leaking more than when they were new.

And speaking of older seals and gaskets: they start to dry-out and become more brittle with age. You may want to consider using high mileage formulation oil and fluids. These products contain special additives to condition seals and gaskets to keep them from leaking. The high mileage formulations cost more than standard products, but they are well worth it in terms of preventing serious repair bills down the road.

Older vehicles in the Corvallis, OR area need repairs and replacements that newer ones don’t. Things like timing belts, radiator hoses, suspension work, anti-lock brakes, air bags, water pumps, alternators and batteries. That may seem like a lot of stuff to have done, but it works out to be cheaper than new car payments.

With a high-mileage vehicle, a couple of relationships will become pretty important. The first is with your service advisor at Ken’s Car Care. You need someone you trust to take care of your car and be mindful of your needs. Ask for help to develop a plan to keep your vehicle road-worthy that works within your budget, and for the Corvallis, OR area driving conditions.

The next relationship is with your vehicle itself. We’re not talking about naming your car or tucking it in at night. We just mean – pay attention and get to know your vehicle. Notice unusual sounds, smells, vibrations, etc. Then you can describe the changes to your service advisor at Ken’s Car Care and head off problems. We can’t do anything about the price of gas, but we can properly maintain Old Faithful to keep it safely and economically on the local Corvallis, OR roads.

Take a look at the attached automotive tips video from AutoNetTV

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Vehicle Warranties

January 13th, 2010 by plum23

If you own a OR vehicle with a warranty, beware! Many dealers and manufacturers suggest that you need to get your maintenance services at a dealership in order to keep your warranty. That simply isn’t true! You can have your vehicle serviced at your trusted, local service center without affecting your warranty. A federal law, called the Magnuson-Moss Warranty Act, prohibits a manufacturer from voiding your warranty just because you got parts or services from a non-dealer. In fact, a manufacturer can’t require you to use their brand of oil filters, lubricant, or any other part in order to maintain your warranty protection. This protection is true for aftermarket extended warranties purchased on new or used vehicles. This protection also applies to leased vehicles. There are similar laws in Canada as well.

If a manufacturer can prove that the replacement parts or service lead to a vehicle failure, they can void a portion of the warranty. Of course, Ken’s Car Care uses quality parts and fluids that meet or exceed manufacturers’ specifications. (See http://autorepaircorvallis.com/contact.php.) A lot of people do not know that service centers subscribe to data services that tell them exactly which parts and fluids meet manufacturers’ specifications. These services are updated constantly so that your Independence automotive service center always knows what you need for your car. You can be assured that your vehicle will receive high quality replacement parts that’ll keep you safely on the road.

Proper maintenance is so important to safety. It can also prevent costly repairs and save you money over the long haul. Just because you don’t have to go to a dealer to get your maintenance service performed doesn’t mean that you don’t need to have it done at all. In fact, some protections from your warranty require that scheduled maintenance be performed. If you miss having important work done, you may lose some warranty coverage. Refer to your owners’ manual and vehicle warranty for more details. And keep good records of the work you’ve had done.

The protection you receive under the Magnuson-Moss Warranty Act can save you hundreds of dollars each year. The average hourly labor rate for service is nearly twenty percent lower at independent service centers such as Ken’s Car Care. We are conveniently located at 1419 NW 9th St in Corvallis. So why go anywhere else?

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Keys to Long Lasting Vehicle

January 7th, 2010 by plum23

New cars cost so much these days. Add financing and insurance and, well a new vehicle may not seem so attractive. A lot of Corvallis, OR people are hoping to make their cars last a lot longer.

The good news is that with the current state of automotive engineering and manufacture, there’s no reason a modern vehicle can’t be made to last for a 150,000 miles or more.

There is an old saying that says, ‘a stitch in time saves nine’ and that is really true when it comes to taking care of your car. A great example is coolant service.

Over time, coolant becomes corrosive and actually starts to damage your radiator and other parts. That’s why you need to have your cooling system serviced on a regular schedule.

The same is true for your power steering system, brake fluid, air conditioning system, differential and transmission. And your oil changes should be done right on schedule to avoid the build up of harmful oil sludge.

Don’t let your brake pads go too long before they are worn to the point that they cause damage to rotors. Preventive maintenance is a great way to keep your operating costs down.

Replacing belts and hoses is much cheaper than repairing the damage that can be caused by failure.

Now this is a lot to remember. Ken’s Car Care can keep on top of this stuff. We can tell you what your manufacturer recommends and help you with a plan to take care of it.

Bottom line – take care of this stuff on schedule and you will reduce operating costs, prevent costly damage and maintain your warranty coverage. Call Ken’s Car Care today for an appointment; you can reach us at 541-757-7511.

Take good care of your car, and it’ll take good care of you.

Ken’s Car Care
Give us a call today at 541-757-7511.
Or stop by at 1419 NW 9th St, Corvallis, OR 97330

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10 Overlooked Services

December 31st, 2009 by plum23

We live such busy lives nowadays: work, social events, running the kids all over Corvallis. Some days it’s all we can do to keep track of everywhere we need to be. That’s why you’ve gotta be organized. Lists, PDA, calendar- we have to keep track of it all.

So let’s talk about schedules. Specifically, automotive service schedules. And particularly, the scheduled services that are sometimes forgotten.

We have a list of 10 service items that are often overlooked. They’re all very important and need appropriate attention. So here we go, in no particular order.

1. Power Steering Service
Be honest; have you ever thought of this on your own? Your power steering fluid gets dirty and builds-up moisture over time. Cleaning out your power steering system means that dirt and gum are removed and your power steering parts are protected from corrosion. Ask your service advisor if it’s time for a power steering check-up.

2. Wheel Alignment
When your wheels are out of alignment your car pulls to one side. It’s pretty annoying, but it’s also dangerous. And it causes your tires to wear out really fast; which is expensive! Most owners’ manuals suggest you get your alignment checked once or twice a year.

3. Differential Service
Okay, did you even know you had a differential? Well you do. One, two or three in fact. Differentials are often called gear boxes and they’re part of the drive-train that transfers power from the engine to your wheels. They don’t need service that often, but you can’t just ignore them. Check with your service advisor.

4. Cabin Air Filter
More and more Corvallis cars these days have cabin air filters to clean the air in the passenger area where we sit. They filter out dust and pollen. When they’re clogged up, they can get smelly. Change your cabin air filter on schedule to enjoy fresh, clean air, which can also help with allergies.

5. Timing Belt Replacement
Most cars and some vans and trucks around the Corvallis area have timing belts. Without going into a lot of detail, let’s just say that your car won’t run without it – period. And if it breaks while you’re driving it can do thousands of dollars worth of engine damage. Check your owners’ manual or with your service advisor. If you’re approaching 60,000 miles; absolutely look into it right away.

6. Transmission Service
Transmission service is very basic, but it’s often forgotten. Your transmission needs clean fluid from time to time to keep running efficiently and avoid costly repairs. And it can improve your fuel economy too.

7. Air Conditioning Service
Most of us don’t think about our air conditioning until it doesn’t work. Then if you’re lucky, you just need to add refrigerant. If you’re not, some of the components may have been ruined. Those components are not cheap. Regular air conditioning service adds clean refrigerant which cools and lubricates your air conditioner and conditions the seals.

8. Brake Service
No we’re not talking about squealing, grinding brakes here. We’re talking brake fluid. Over time the fluid gets a lot of water in it. Because water compresses differently than the brake fluid, your brakes won’t work as well. It may even get dangerous. The water can also rust out brake system components and then your brakes can fail altogether. Check with your service advisor for recommendations.

9. Coolant System
Another thing that’s so easy to forget about: When you don’t change your antifreeze on schedule it becomes corrosive. Fresh coolant contains additives that maintain the pH balance in the coolant. These additives wear out and the fluid in the radiator can actually eat holes in the radiator or hoses. Then you’re stranded.

10. Fuel System Cleaning
In times of high fuel prices, fuel system cleaning is so important. Fuel gums up a bunch of parts as it moves from the gas tank and through the engine. A thorough fuel system cleaning will keep clean gas flowing into the engine. Your fuel injectors get gunked up over time and need to be cleaned. Having your fuel system cleaned on schedule will really help your fuel economy.

And there we have it; 10 services that are often overlooked. Did you know that a recent survey showed that 90 percent of vehicles on the road have at least one scheduled maintenance service that hasn’t been performed? Based on our busy lives, we’re not surprised.

We know it takes some thought and effort to actually maintain your vehicle; but it not only saves money in the long run – it saves time too. And we can all use a little more time.

Ken’s Car Care can help with any of these services. Give us a all at 541-757-7511

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